Shipping policy
Welcome to Proteition! We are committed to delivering your products in a timely and secure manner. Please review our shipping and delivery policy to ensure a smooth shopping experience.
Shipping Locations
We currently ship to the following locations:
- PAN India
Please note that some regions may have restricted shipping due to regulatory or logistical reasons. If you have any questions about your location, feel free to contact us.
Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5 to 7 business days.
- Express Shipping: Estimated delivery time is 3 to 4 business days for quicker delivery.
Note: Delivery times are estimates and may vary depending on customs, weather conditions, and other factors beyond our control.
Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. The total shipping cost will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through the provided link.
Lost or Damaged Packages
If your package is lost or damaged during transit:
- Please contact us within 24 hours of the estimated delivery date.
- We will work with the courier to investigate and resolve the issue.
Undeliverable Packages
If a package is returned to us as undeliverable:
- We will notify you and arrange a reshipment (additional shipping charges may apply).
- If a reshipment is not possible, a refund will be issued minus any shipping fees.
Contact Us
If you have any questions about your order, shipping, or delivery, please don't hesitate to reach out to us at proteition@gmail.com. Our support team would be more than happy to help you!